Varanasi, Uttar Pradesh, IndiaIntegrated IT Solutions • End-to-End Support
FS One Android application

Your account. Your choice.

Use this official page to request deletion of your FS One account and eligible data associated with it.

1. Who can submit a request

An FS One client, student, staff member or other authorised account holder may request deletion. FS One does not currently provide public self-registration for portal accounts; accounts are provisioned for authorised users. This page remains the public deletion-request resource for every eligible account holder.

2. How to request account and data deletion

  1. Email support@freelancersyntax.com from the email address registered with your FS One account.
  2. Use the subject FS One Account Deletion Request.
  3. Include your full name, registered email address and account type (client, student or staff). You may include a phone number, client code or registration number only when needed to identify your account.
  4. We will verify that you are authorised to make the request before changing or deleting account data.

Start deletion request

3. Verification and protection against misuse

We may reply to the registered email address or ask for limited account information to confirm identity and authority. This protects accounts against fraudulent or accidental deletion. If a request comes from another address, additional verification may be required.

4. What is deleted or deactivated

After verification and subject to applicable legal or contractual requirements, we will deactivate the account and delete or anonymise eligible data, which may include:

  • active sign-in access, refresh tokens and authenticated sessions;
  • Firebase Cloud Messaging device tokens and notification preferences associated with the account;
  • account profile and contact information that is not required for another lawful purpose;
  • optional support content, device associations and other app data that can lawfully be removed.

5. What may be retained

Some information may be retained only for legitimate obligations such as tax, accounting, payment and invoice records; contracts and service records; Academy certificates, attendance or assessment records; fraud prevention and security logs; dispute resolution; legal claims; and backup copies awaiting scheduled rotation. Retained information remains protected, is restricted to the applicable purpose and is deleted or anonymised when that purpose ends.

6. Data stored on your device

Signing out clears the active local session. Uninstalling FS One removes app-controlled local data, subject to Android backup and device behaviour. Uninstalling the app alone does not delete the server-side account or related records; submit the request above for server-side deletion.

7. Processing and confirmation

We will acknowledge a valid request, complete reasonable verification, explain any information that must be retained, and process eligible deletion within the period required by applicable law. A confirmation will be sent when the request is completed.

8. Contact and related policy

Freelancer Syntax Private Limited
Mahamanpuri Colony, Varanasi–221005, Uttar Pradesh, India
Email: support@freelancersyntax.com
Phone: +91 79055 90082
Website: https://freelancersyntax.com/

For complete information about the app's data practices, read the FS One App Privacy Policy.